Online Privacy policy

We know our responsibility to protect your personal information and take this very seriously.

We believe that your personal information is one of our most important resources.

We store the processing of your personal information through our servers and are protected by high-tech hardware and software.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

We also use a third party to verify and certify the privacy principles of our website, including services. If you object to our system of processing your personal information by transfer or use by any means, please contact us to speak with the person in charge, or you can avoid using the website services.

We do not trade your personal information in any way whatsoever from selling or renting to any third party without obtaining your explicit consent in the first place.

This online privacy policy applies only to information collected through our website and not to information collected offline.

security protection for e-mail:

You may never violate or attempt to violate the security protection of the website and this includes, but is not limited to the following:

  • Access information that is not intended for you or access to the Internet server or an account that you are not officially authorized to use.
  • Trying to explore, examine, or test the ability of the system or network, or attempt to penetrate the security system or levels of protection without being authorized by the management of Al-Kooheji Jewelry Company
  • Trying to interfere with or interfere with the service provided to any other user, host, network, or host, which includes without limitation publishing and sending viruses to the website, overloading the site, sending chain messages, spamming, or any other means that may harm the integrity of the network.
  • Sending unsolicited messages, including commercial offers and / or advertisements for products or services.
  • Simulation for the purpose of counterfeiting an Internet Protocol address, e-mail address, or any part of the website’s address and using it in any email or postal group. Violations of order or network security will result in civil and criminal sanctions in most cases.

You hereby agree not to use system resources from hardware or software, or any method of interference or interference, or attempt to interfere with the functioning of the website, or any activity or service provided by the site. The website will investigate activities that may involve these violations and will cooperate with the police and the competent judicial authorities to prosecute and apply the necessary punishment to the persons involved in such violations, whether while they are committing these violations or after causing damage to the site because of them.


Registration – My Personal Account:

It includes the process of recording the information (your personal information) that you provide us to complete your transactions and also to contact you. You must accept the principle that we use and update your personal information in order to deal with the registration process and to control the confidentiality of your identity during the follow-up process to submit the purchase order and pay electronically.

The information you provide during the registration process is protected data in accordance with the above-mentioned privacy protection provisions. Your personal information forms part of your record of your interactions with our services. In the event that you use our website, you will be responsible for maintaining the confidentiality of your personal account and password, as well as preventing access to your personal device / computer, and you are responsible for all operations performed through your personal account using the password.

The website assumes no responsibility to anyone for any loss or damage that may arise because of your failure to protect the password

Your information or any other information related to your personal account. If you suspect suspicious transactions in your personal account, please notify us by contacting us immediately through any means.

Use of information:

We use personal data to provide you with service requests. For various purposes such as troubleshooting, collecting fees, surveys, and providing information about various offers, we need your personal information. We also collect and analyze demographic and profile data about user activity on our site. We take care to identify and use an IP address to diagnose problems on our site.

Cookies for the web browser:

Our website may use “cookies” to improve the user experience. A user’s web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. The user may choose to set their web browser to reject cookies, or to alert you when cookies are sent. If they do, note that some parts of the site may not work properly.

Electronic communication:

By agreeing to use the website and our electronic services, you thereby agree to receive our electronic messages in all their forms through e-mail, periodicals, notices and notices announced on the website. Accordingly, you implicitly agree that all electronic transactions sent to you by us are legally binding and are treated as written transaction transactions.

We have the right to monitor, record, and save any phone call, email, or any other form of electronic communication with you for training purposes in order to verify the advice and notes addressed to us and to improve and develop the quality of the service provided to our customers.